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THE RULES OF THE GAME.

Legal notice

Who publishes PlayPad, what we sell, at what price, and how to reach us.

01/ 05
Last updated: 4 September 2026PlayPad Sàrl · Switzerland

WITH CONFIDENCE

01Legal notice↗02Privacy↗03Terms of use↗04Refunds and cancellation↗05Age requirements↗
On this page ↓
Publisher of the website and the appServices offeredPrices and paymentCustomer serviceTerms and policiesIntellectual propertyGoverning law
↗

A question?

Our team is here to help.

support@playpadapp.com

Publisher of the website and the app

Le site playpadapp.com, l’application mobile PlayPad et le logiciel PlayPad Club Manager sont édités et exploités par :

Company name
PlayPad Sàrl, a limited liability company under Swiss law
Registered office
Route de Peney 93e
c/o Joel de Oliveira
1214 Vernier, Switzerland
Commercial register
Canton of Geneva
UID number
CHE-423.843.968
Email
contact@playpadapp.com

Services offered

  • PlayPad app for players (iOS and Android): create and join padel and tennis matches, open matches, level and ranking, messaging, court booking with partner clubs.
  • PlayPad Premium subscription: advanced app features, no commitment.
  • PlayPad Club Manager: management software for padel and tennis clubs (schedule, online booking, members, invoicing), available by subscription.
  • Marketplace: classified ads between players. The sale is concluded directly between seller and buyer; PlayPad does not collect any payment for these ads.

Prices and payment

  • All prices are in Swiss francs (CHF), VAT included.
  • Signing up and the app’s basic features are free. PlayPad Premium costs CHF 9.90 per month, billed through the App Store or Google Play, cancellable at any time.
  • Court bookings at a partner club are paid online at the time of booking, by credit or debit card or by TWINT. The club’s price and cancellation terms are shown before payment.
  • Club Manager subscriptions are billed monthly or yearly depending on the plan; prices are published on the Club Manager.
  • Payments are processed by Stripe (Stripe Payments Europe, Ltd.), a PCI-DSS Level 1 certified provider. PlayPad does not store any banking data.

Customer service

For any question about a booking, a payment, a subscription or how to use the app, write to us at support@playpadapp.com. For business enquiries and clubs: contact@playpadapp.com. We reply in French, English, German, Italian, Spanish and Portuguese, usually within three business days.

You can also write to us by post at the registered office address above.

Terms and policies

  • Refund and cancellation policy
  • App terms of use
  • Privacy policy
  • Age requirements

Intellectual property

The PlayPad brand, logos, interface, texts and visuals of this website and the app are the property of PlayPad Sàrl or its partners. Any reproduction without written permission is prohibited.

Governing law

This notice and all PlayPad services are governed by Swiss law. Subject to mandatory consumer protection rules, the place of jurisdiction is Geneva.

More rules of the gamePrivacy↗

PADEL. TENNIS. AND EVERYTHING THAT BRINGS US TOGETHER.

The game goes on.

Let’s talk↗
PlayPadPlayPad

The Swiss ecosystem of padel and tennis: an app for players, a management space for clubs.

contact@playpadapp.com support@playpadapp.com

The playing field

PlayPad App↗Club Manager↗Book a court↗

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App Store↗Google Play↗

With confidence

Legal notice↗Refunds and cancellation↗Terms of use↗Privacy↗Age requirements↗
PLAY TOGETHER.
PlayPad SàrlRoute de Peney 93e, c/o Joel de Oliveira1214 Vernier, SwitzerlandUID CHE-423.843.968
© 2026 PlayPad Sàrl. All rights reserved.Designed in Switzerland for padel and tennis clubs.Back to top ↑